Customer Support Executive
Post A Resume
Kolkata, West BengalOn-siteFull-timeFresher friendlyApply by 15 November 2026
About The Role
Be the first point of contact for our customers. As a Customer Support Executive you will handle inbound calls and messages, resolve queries accurately, and keep every interaction logged and followed up.
Responsibilities
- ✓Answer inbound calls, emails and chat queries with a professional, patient tone
- ✓Resolve or escalate customer issues within agreed timelines
- ✓Maintain accurate records of every interaction in the support log
- ✓Follow up on open cases until they are closed to the customer's satisfaction
Requirements
- ✓0 to 1 year of experience; freshers with strong communication are welcome
- ✓Fluent spoken English, Bengali and Hindi
- ✓Basic computer literacy and typing skills
- ✓Willingness to work in rotational shifts if required
Compensation
₹1,80,000 - ₹2,40,000 / year
Estimated compensation range provided directly by Post A Resume through Vetra.
Interested in this position?
Submit your profile directly to the hiring team.